Yandy - 2017-08-25

Bliss-fully Aware | Customer Service FAQ - Payment Methods

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We often times get emails and messages from customers about our payment methods. Just today I received an email from a new customer, Dean. He asked if he can send us a money order to make a purchase and if not, what type of payment methods do we accept. I informed Dean that Yandy does not accept personal checks or money orders, unfortunately. However, we do accept most credit/debit cards such as American Express, Discover, MasterCard and Visa. We also accept some prepaid gift cards as long as they have a billing address registered. American Express prepaid gift cards tend to work best on our website. Customers can also use PayPal and AmazonPay to pay for an order. Yandy also has gift cards available for purchase that are exclusive to our website. 

Dean then replied and stated he placed an order using a prepaid American Express gift card with no issues. He also ordered a Yandy e-gift card to email to a friend.

If you ever have any issues with payment methods don't hesitate to reach out to our customer service team via email at service@yandy.com, by phone at 800.883.0860 or through our live chat system. Until next time... happy shopping! 

Yandy - 2017-08-08

Yandy Influencer | Sabine

During a recent shoot we caught up with Yandy vet Sabine for a quick Q & A. Read below to learn more about this kitty lovin' model!
Yandy - 2017-08-07

What's Hot | Fantasy Lingerie Costumes

Once upon a time, Yandy created Fantasy Lingerie Costumes based of our favorite fairytale characters. For anyone who has ever wanted to be a princess (or a villain for those who wish to be a little more devious) now is your chance to play dress and make your fantasies come true! Check out some of our favorites below! 

Yandy - 2017-08-07

Yandy Influencer | Ally Mason

As much as we wish we could hate our girl Ally for her looks and her brains, she makes it impossible with her charm and sweetness. Learn more about this mystical creature below! 
Yandy - 2017-07-24

Inside Yandy | Styling Tips with Pilar

The current trend of incorporating lingerie fashion in to everyday wardrobe styles is a one of the summer styles among the hottest celebs such as the Kardashian-Jenner clan and Hadid sisters. So how can you successfully nail this look?

We caught up with our VP of Merchandising, Pilar for tips on how to stay cool while rocking the seasons hottest style.
Yandy - 2017-07-17

What's Hot | Lifeguard Inspired Swimwear

This summer is all about looking like you save lives while simultaneously breaking hearts. With a strong nod to iconic babes such as C.J Parker and Wendy Peffercorn, you can't go wrong this season with a classic red one piece. 
Yandy - 2017-07-13

Yandy Influencer | Taylor Howard

If you don't recognize Taylor Howard's face, you will soon enough. We've had the pleasure of working with this babe on many-a-photoshoots AND New York Fashion Week! We had the pleasure of catching up with her the other day for a quick Q&A. Learn more about this future supermodel below!
Yandy - 2017-07-07

Bliss-fully Aware | Customer Service FAQ - How do your promo codes work?


I received a phone call today from a customer, Michelle. Michelle was having an issue applying a promotion code to her order. I asked her what the promo code was and how she received it. She stated she signed up for our newsletter to receive 10% off and she received an email from us that our swimwear is 20% off. She clicked on the link from our newsletter and shopped from there. She then tried to put in the 20% off swimwear promo code but she noticed she can either use one or the other and not both. I informed Michelle that only one promotion code can be applied per order. She stated she is only buying swimwear and will use the swimwear promotion code, she thanked me and stated she looks forward to more of our promotions in the future. 

We do get customers that try to apply multiple promotion codes, however, we only allow for one promotion per order. Also, something to keep in mind is promotions do not apply to already discounted products such as clearance and bundle items. Discounts also need to be applied at the time of purchase and before the expiration date. Some customers contact us because they are having issues applying a prom code that they received from a third party website. Unfortunately, this can happen and Yandy does not accept these third party codes. 

If you ever have any issues with promo codes don't hesitate to reach out to our customer service team via email at service@yandy.com, by phone at 800.883.0860 or through our live chat system. Until next time... happy shopping! 

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